Welcome to our FAQ Page!
Welcome to our FAQ page! Here, you'll find answers to the most commonly asked questions about our products and policies. Whether you're looking for information on shipping, returns, account management, or technical support, we've got you covered. If you don't find what you're looking for, feel free to contact us at allofthestarsclothing@gmail.com for further assistance.
Return Policy
Please help us by making sure to look at item descriptions, size guides, etc. to guarantee that you will be happy with your purchase. If you weren't happy with the items you received, let's know within 15 days of purchase via email and we would love to provide you with store credit. All items must be in new, re-sellable condition, customers are responsible for paying any shipping costs associated with a return in exchange for store credit. We do not accept merchandise returns or provide monetary refunds for items.
Size Guide
At All of The Stars, we pride ourselves on offering a diverse range of products sourced from various high-quality vendors. As a result, sizing can vary from one item to another. To ensure you find the perfect fit, please refer to the specific size guide available on each individual product page. This guide provides detailed measurements and tips to help you make an informed choice. For any additional assistance, feel free to contact our customer support team.
Shipping Policy
We offer USPS Ground Advantage and Priority Mail shipping options for all domestic orders of clothing and accessories. Please allow for 2-3 business days for processing on all orders. Shipping time starts once the package has been received by USPS.
All of The Stars is not responsible for any returned or refused package shipping charges. The customer will be charged for the amount using the original payment method.
Collab Request
Looking to collaborate with us? Shoot us an email with your social media account(s) at allofthestarsclothing@gmail.com and we will get back to you shortly <3